CSE1304 Lecture 1 - Welcome to CSE1304

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CSE1304 Lecture 1 Slide 1 - Introduction

CSE1304 Professional Communication and Presentation

At Caulfield

Lecturer - Dr Stephen Welsh at Caulfield

phone 9905 5183
email: steve@mail.csse.monash.edu.au
Steve will be available for consultation at
- Caulfield in a room to be announced on Fridays from 9.00 - 10.00am (immediately before the lecture)
- Other times may be arranged via email.

At Clayton

Lecturer - Linda McIver at Clayton

phone 9905 9013

email: linda.mciver@mail.csse.monash.edu.au

Linda will be available for consultation at

Clayton in room 152, building 75, on Mondays from 3-4pm (immediately after the lecture).
Other times may be arranged via email.

Please Note:

This is "Professional Communication & Presentation"
Therefore we expect communication to be professional
This means:
- No slang, rude, or very informal language
- No sms abbreviations or other shorthand
- Email in plain text format - NOT html or other formatted text
- Email should be from Monash accounts
  - full hotmail accounts bounce
  - monash advise of quota filling
  - spam reduction
  - professional naming rather than cuteypie@hotmail

All email that does not conform to these requirements will be returned unread
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Copyright ©; Monash University, Semester 1 2005
CSE1304 Lecture 1 Slide 2 - Assessment

Assessment

CSE1304 is a practical subject
Pracs are Important!
2 hours of Prac per week - starting in week 1 (this week!)
Pracs = 30% of your final mark
Assignments = 70% of your final mark

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CSE1304 Lecture 1 Slide 2 - Prac Information

Practical Class Allocation

Note that pracs begin in WEEK 2 so you should already have allocated yourself to a prac.

You must use Allocate+ to assign yourself into a tute - see the handout for details

Problems with lab times?

Talk to the lecturer:

Linda McIver at Clayton

Stephen Welsh at Caulfield

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Syllabus

Introduction

Acknowledging what you have read

Critical thinking & Argument Analysis

Written communication

Hypertext

Information presentation

Web based information presentation

Interpersonal communication

Body language

Group work

Conflict resolution

Public speaking

Visual presentation

Information Software

Research Skills

Job Applications

Meeting technique

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What to expect from CSE1304

Interactivity!

In lectures
In labs

We're not here to teach.

You're here to learn!

Make the most of your resources

Language and Learning Services
- Harriet Searcy, room 135, building 75 (Clayton)
- Room 1.29, building A (Caulfield)
- Email: harriet.searcy@infotech.monash.edu.au
Lecturer Consultation time
Tutors in labs
Email to the lecturer
Web based resources
Recommended reading

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Fundamentals of Communication

What are we trying to do?
Who is involved?
What techniques can we use?

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CSE1304 Lecture 1 More Fundamentals of Communication

More Fundamentals of Communication

What are we trying to do?
- Persuade
- Entertain
- Inform
- Connect
- Educate
- ...?
Who is involved?
- Students
- A homogeneous group (plumbers, doctors, secretaries, flight attendants, parents, cyclists, environmentalists...)
- A heterogeneous group
- Superiors
- Subordinates
- Equals
- ...?
What techniques can we use?
- Persuasion
- Emotional Involvement
- Supporting Evidence
- Attention Grabbing
- Humour
- ...?

How do "who" and "what" influence "how"?

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CSE1304 Lecture 1 Types of Communication

Types of Communication

Mode

Speech
Body Language
Touch
Writing
Email
Web
Telephone

Intent

Deliberate
Unintentional
Subconscious

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CSE1304 Lecture 1 Implications

What difference does it make?

Mode

Perceptual cues
Conventions
Ettiquette
Expectations
Purpose
Power
...?

Intent

Awareness of signals
Awareness of reponse
Manipulation (both conscious and unconscious)
...?

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