@mastersthesis{guttmann99software,
address = {Stockholm, Sweden},
author = {Guttmann, Christian},
month = dec,
school = {Stockholm University and the Royal Institute of Technology},
title = {{A Software Architecture for Four-Legged Robots}},
type = {Master's Thesis},
year = {1999}
}
@inproceedings{boman00team,
address = {London, United Kingdom},
author = {Boman, Magnus and LeBlanc, K and Guttmann, C and Saffiotti, Alessandro},
booktitle = {RoboCup-99: Robot Soccer World Cup III},
editor = {Veloso, Manuela M. and Pagello, Enrico and Kitano, Hiroaki},
isbn = {3-540-41043-0},
pages = {784--787},
publisher = {Springer-Verlag, Berlin, Germany},
title = {{Team Sweden}},
volume = {1856},
year = {2000}
}
@inproceedings{guttmann04towards,
address = {Erfurt, Germany},
author = {Guttmann, Christian and Zukerman, Ingrid},
booktitle = {Proceedings of the second German Conference on Multi-Agent system TEchnologieS (MATES)},
editor = {Denzinger, J\"{o}rg and Lindemann, Gabriela and Timm, Ingo J and Unland, Rainer},
pages = {58--72},
publisher = {Springer-Verlag, Berlin, Germany},
series = {Lecture Notes in Artificial Intelligence},
title = {{Towards Models of Incomplete and Uncertain Knowledge of Collaborators' Internal Resources}},
volume = {3187},
year = {2004}
}
@inproceedings{guttmann05etappAAMAS,
address = {Utrecht, The Netherlands},
author = {Guttmann, Christian},
booktitle = {Proceedings of the fourth International Joint Conference on Autonomous Agents and Multi-Agent Systems (AAMAS)},
editor = {Dignum, Frank and Dignum, Virginia and Koenig, Sven and Kraus, Sarit and Singh, Munindar P. and Wooldridge, Michael},
isbn = {1-59593-093-0},
pages = {1378},
publisher = {Association for Computing Machinery (ACM) Press},
title = {{ETAPP: A Framework for Agent Collaboration under Conditions of Uncertainty Regarding Team Members}},
year = {2005}
}
@inproceedings{guttmann05etappUM,
address = {Edinburgh, United Kingdom},
author = {Guttmann, Christian},
booktitle = {Proceedings of the tenth International Conference on User Modeling (UM)},
editor = {Mitrovic, A and Brna, P and Ardissono, L},
file = {:C$\backslash$:/Users/Christian/AppData/Local/Mendeley Ltd./Mendeley Desktop/Downloaded/Guttmann - 2005 - \{ETAPP\} A collaboration framework that copes with uncertainty regarding team members.pdf:pdf},
isbn = {1-59593-093-0},
issn = {0302-9743},
month = jul,
pages = {502--505},
publisher = {Association for Computing Machinery (ACM) Press},
series = {Lecture Notes in Artificial Intelligence},
title = {{ETAPP: A Collaboration Framework That Copes with Uncertainty Regarding Team Members}},
volume = {3538},
year = {2005}
}
@inproceedings{Guttmann2005,
abstract = {Collaboration plays a critical role when a team is striving for goals that are difficult to achieve by an individual. In previous work, we defined the ETAPP (Environment-Task-Agents-Policy-Protocol) framework, which describes the collaboration of a team of agents. According to this framework, team members propose agents to perform a task, and the team applies a voting policy to choose an agent for the task. In this paper, we expand on three parameters of this framework. We model team members that have variable proposal making attitudes, and team members whose performance exhibits different levels of stability. We then consider two new voting policies for group decision-making, and use a simulation-based evaluation to investigate the interaction between the different types of team members and the voting policies. Our results show that our previous optimistic voting policy, which chooses the agent that seems to have the best performance, yields an unstable task performance for teams where even a few agents do not make the best possible proposal. In contrast, our new voting policies yield a stable task performance.},
address = {Utrecht, The Netherlands},
author = {Guttmann, Christian and Zukerman, Ingrid},
booktitle = {Proceedings of the Fourth International Joint Conference on Autonomous Agents and Multi-Agent Systems (AAMAS)},
doi = {10.1145/1082473.1082529},
editor = {Dignum, Frank and Dignum, Virginia and Koenig, Sven and Kraus, Sarit and Singh, Munindar P. and Wooldridge, Michael},
isbn = {1595930930},
keywords = {agent collaboration,members,unreliable team,unreliable team members,variable performance,voting policies},
month = jul,
pages = {365--372},
publisher = {Association for Computing Machinery (ACM) Press},
title = {{Voting policies that cope with unreliable agents}},
url = {http://portal.acm.org/citation.cfm?id=1082473.1082529 http://dl.acm.org/citation.cfm?id=1082473.1082529},
year = {2005}
}
@inproceedings{zukerman05modeling,
address = {Edinburgh, United Kingdom},
author = {Zukerman, Ingrid and Guttmann, Christian},
booktitle = {Proceedings of the tenth International Conference on User Modeling (UM)},
editor = {Ardissono, Liliana and Brna, Paul and Mitrovic, Antonija},
isbn = {3-540-27885-0},
issn = {0302-9743},
month = jul,
pages = {210--219},
publisher = {Springer-Verlag, Berlin, Germany},
series = {Lecture Notes in Artificial Intelligence},
title = {{Modeling Agents that Exhibit Variable Performance in a Collaborative Setting}},
volume = {3538},
year = {2005}
}
@article{guttmann06agents,
author = {Guttmann, Christian and Zukerman, Ingrid},
issn = {02676192},
journal = {International Journal of Computer Science and Software Engineering (CSSE)},
number = {3},
pages = {183--196},
publisher = {CRL PUBLISHING LTD},
title = {{Agents with limited modeling abilities: Implications on collaborative problem solving}},
volume = {21},
year = {2006}
}
@inproceedings{Guttmann2007,
abstract = {A major challenge in the field of multi-agent systems is to enable autonomous agents to allocate tasks efficiently. This paper extends previous work on an approach to the collective iterative task allocation problem where a group of agents endeavours to make the best allocations possible over multiple iterations of proposing, selection and learning. We offer an algorithm capturing the main aspects of this approach, and then show analytically and empirically that the agents' estimations of the performance of a task and the type of group decision policy play an important role in the performance of the algorithm.},
author = {Guttmann, Christian and Rahwan, Iyad and Georgeff, Michael},
booktitle = {2007 IEEE/WIC/ACM International Conference on Intelligent Agent Technology (IAT'07)},
doi = {10.1109/IAT.2007.97},
file = {:C$\backslash$:/Users/Christian/AppData/Local/Mendeley Ltd./Mendeley Desktop/Downloaded/Guttmann, Rahwan, Georgeff - 2007 - A Study of an Approach to the Collective Iterative Task Allocation Problem.pdf:pdf},
isbn = {0-7695-3027-3},
month = nov,
pages = {363--369},
publisher = {IEEE Computer Society},
title = {{A Study of an Approach to the Collective Iterative Task Allocation Problem}},
url = {http://ieeexplore.ieee.org/lpdocs/epic03/wrapper.htm?arnumber=4407311},
year = {2007}
}
@inproceedings{guttmann08making,
address = {Kaiserslautern, Germany},
author = {Guttmann, Christian},
booktitle = {Proceedings of the Sixth German Conference on Multi-Agent system TEchnologieS (MATES)},
editor = {Bergmann, Ralph and Lindemann, Gabriela and Kirn, Stefan and Pechoucek, Michal},
isbn = {978-3-540-87804-9},
keywords = {dblp},
pages = {73--85},
publisher = {Springer-Verlag, Berlin, Germany},
series = {Lecture Notes in Computer Science},
title = {{Making Allocations Collectively: Iterative Group Decision Making under Uncertainty.}},
volume = {5244},
year = {2008}
}
@phdthesis{guttmann08collective,
address = {Melbourne, Australia},
author = {Guttmann, Christian},
school = {Monash University},
title = {{Collective Iterative Allocation}},
year = {2008}
}
@inproceedings{guttmann2009Towards,
author = {Guttmann, C and Thomas, I and Georgeff, M and Wickramasinghe, K and Gharib, H and Thompson, S and Schmidt, H},
booktitle = {Proceedings on Collaborative Agents -- Research and development (CARE)},
title = {{Towards an Intelligent Agent Framework to Manage and Coordinate Collaborative Care}},
year = {2009}
}
@inproceedings{guttmann09towards,
abstract = {Taxonomies in the area of Multi-Agent Systems (MAS) classify problems according to the underlying principles and assumptions of the agents abilities, rationality and interactions. A MAS typically consists of many autonomous agents that act in highly complex, open and uncertain domains. A taxonomy can be used to make an informed choice of an efficient algorithmic solution to a class of decision making problems, but due to the complexity of the agents reasoning and modelling abilities, building such a taxonomy is difficult. This paper addresses this complexity by placing model representation, acquisition, use and refinement at the centre of our classification. We classify problems according to four agent modelling dimensions: model of self vs. model of others, learning vs. non-learning, individual vs. group input, and competition vs. collaboration. The main contributions are extensions of existing MAS taxonomies, a description of key principles and assumptions of agent modelling, and a framework that enables a choice for an adequate approach to a given MAS decision making problem.},
address = {Hamburg, Germany},
author = {Guttmann, Christian},
booktitle = {Multiagent System Technologies (MATES)},
doi = {10.1007/978-3-642-04143-3\_19},
editor = {{Winfried Lamersdorf, Lars Braubach, Wiebe van der Hoek, Paolo Petta}, Alexander Pokahr},
isbn = {978-3-642-04142-6},
issn = {0302-9743 (Print) 1611-3349 (Online)},
pages = {195--201},
publisher = {Springer-Verlag, Berlin, Germany},
series = {Lecture Notes in Computer Science},
title = {{Towards a Taxonomy of Decision Making Problems in Multi-Agent Systems}},
url = {http://www.springerlink.com/content/a112kg19x84334k8/},
volume = {5774},
year = {2009}
}
@inproceedings{Guttmann2009,
address = {Paderborn, Germany},
author = {Guttmann, Christian and Georgeff, Michael and Wickramasinghe, Kumari and Gharib, Hamid and Thomas, Ian and Thompson, Simon and Schmidt, Heinz},
booktitle = {Proceedings of Workshop on Behaviour Monitoring and Interpretation - Well Being (BMI)},
title = {{Towards an Intelligent Agent Framework to Manage and Coordinate Collaborative Care}},
year = {2009}
}
@inproceedings{jones09,
address = {Melbourne, Australia},
author = {Jones, K and Thomas, I and Wikramasinghe, K and Guttmann, C and Schmidt, H and Thompson, S and Gharib, H and Georgeff, M},
booktitle = {Proceedings of the 2009 General Practice and Primary Health Care Research Conference (PHCRIS09)},
month = jul,
pages = {85},
title = {{The Intelligent Collaborative Care Management (ICCM) Project}},
year = {2009}
}
@inproceedings{sadedin09promotion,
address = {California, United States of America},
author = {Sadedin, Suzanne and Guttmann, Christian},
booktitle = {International Joint Conference of Artificial Intelligence Workshop on Coordination, Organisation, Institutions, Norms (COIN)},
title = {{Promotion of Selfish Agents in Hierarchical Organisations}},
year = {2009}
}
@inproceedings{Sadedin2009,
address = {Pasadena, USA},
author = {Sadedin, Suzanne and Guttmann, Christian},
booktitle = {Workshop on Coordination, Organizations, Institutions, and Norms (COIN) collocated with the International Joint Conference of Artificial Intelligence (IJCAI)},
title = {{Selfishness in Hierarchical Organisations}},
year = {2009}
}
@inproceedings{wickramasinghe2009agent,
author = {Wickramasinghe, K and Guttmann, C and Georgeff, M and Gharib, H and Thomas, I and Thompson, S and Schmidt, H},
booktitle = {Autonomous Agents and Multi-Agent Systems},
editor = {Sierra, Carles and Castelfranchi, Cristiano and Decker, Keith S and Sichman, Jaime Sim\~{a}o},
organization = {IFAAMS},
pages = {1387--1388},
publisher = {IFAAMAS},
title = {{Agent-based intelligent collaborative care management}},
volume = {8},
year = {2009}
}
@inproceedings{Guttmann2010,
abstract = {Customer Life Cycle Management (CLCM) is concerned with the advancement of contractual relationships between customers and service providers through different stages. The aim is to eventually reach a stage where a customer is loyal to a product or an institution. To this end, CLCM involves the monitoring of contractual relationships, including the monitoring of activities that are agreed contractually. Changing objectives and uncertain environmental conditions are disruptions that can make the management of a customer life cycle difficult. Our approach aims to prevent behaviour that can jeopardise a contractual relationship. The Belief-Desire-Intention paradigm is used to describe ``deficits'' in a mental state model of customer and provider agents. We offer a conceptual approach that supports agents with mental deficits to adhere to agreed activities. The approach detects off-track behaviour of agents, identifies the deficit that has caused this behaviour, and applies tailored interventions to move execution back on-track. This paper shows examples of three mental state deficits of agents, and how our approach detects, monitors, and intervenes off-track behaviour.},
address = {Taipei, Taiwan},
author = {Guttmann, C and Wickramasinghe, K and Thomas, I E and Georgeff, M and Schmidt, H},
booktitle = {International Conference on Web Intelligence and Intelligent Agent Technology WIIAT 2010 IEEE/WIC/ACM},
doi = {10.1109/WI-IAT.2010.219},
editor = {Huang, Xiangji and King, Irwin and Raghavan, Vijay and R\"{u}ger, Stefan},
isbn = {9781424484829},
keywords = {adherence variation support,contractual relationship management,customer life cycle management},
number = {Section II},
pages = {342--345},
publisher = {IEEE Computer Society},
title = {{Intelligent Adherence Support to Manage Contractual Relationships}},
url = {http://ieeexplore.ieee.org/lpdocs/epic03/wrapper.htm?arnumber=5614615},
volume = {3},
year = {2010}
}
@inproceedings{Guttmann2010a,
address = {Uppsala, Sweden},
author = {Guttmann, Christian},
booktitle = {Swedish AI Society Workshop},
editor = {Bol, Roland},
month = may,
pages = {5},
publisher = {Link\"{o}ping University Electronic Press},
series = {Link\"{o}ping Electronic Conference Proceedings},
title = {{Advancements of AI in Healthcare}},
volume = {48},
year = {2010}
}
@phdthesis{Guttmann2010b,
address = {Stockholm, Sweden},
author = {Guttmann, Christian},
school = {Department of Psychology, Stockholm University},
title = {{Narrative Reasoning in Natural Language Dialogue Systems to Win User’s Trust}},
type = {Minor Thesis (C-uppsats)},
year = {2010}
}
@article{guttmann10collective,
annote = {accepted in 2008},
author = {Guttmann, Christian and Georgeff, Michael and Rahwan, Iyad},
journal = {International Journal of Web Intelligence and Agent Systems},
number = {1},
pages = {1--35},
publisher = {IOS Press},
title = {{Collective Iterative Allocation: Enabling Fast and Optimal Group Decision Making}},
volume = {8},
year = {2010}
}
@inproceedings{Sadedin2010,
abstract = {In hierarchical organisations, a preferred outcome is to promote a more productive worker to a more influential status. However, productivity is rarely directly measurable, so an individual worker often has both motive and opportunity to misrepresent his productivity. This leads to an alternative possibility: the promotion of selfish individuals. We use an agent-based model to study how selfishness and competency of agents influence their promotion in hierarchical organisations. We consider the case where selfish agents can overstate their productivity and thus obtain undeserved promotions. Our results suggest that more productive agents reach positions of power most of the time. However, even under ideal conditions, selfish agents occasionally dominate the higher levels of a hierarchical organisation, which in turn has a dramatic effect on all lower levels. For organisations of around 100-10,000 employees with 3-4 hierarchy levels, on average, the promotion of selfish agents is minimized and the promotion of competent agents is maximized. Finally, we show that judging the productivity of an individual agent has a greater impact on promoting selfish behaviour than judging the productivity of an individual's team. These results illustrate that agent-based models provide a powerful framework for examining how local interactions contribute to the large-scale properties of multi-layered organisations.},
author = {Sadedin, S and Guttmann, C},
booktitle = {International Conference on Coordination, Organizations, Institutions, and Norms in Agent Systems},
editor = {Padget, Julian and Artikis, Alexander and Vasconcelo, Wamberto and Stathis, Kostas and Silva, Viviane Torres Da},
issn = {03029743},
keywords = {communication,performance},
pages = {163--178},
publisher = {Springer-Verlag, Berlin, Germany},
title = {{Promotion of Selfish Agents in Hierarchical Organisations}},
volume = {6069},
year = {2010}
}
@book{guttmann2011collaborative,
address = {Melbourne, Australia and Toronto, Canada},
author = {Guttmann, Christian and Dignum, Frank and Georgeff, Michael},
isbn = {9783642224263},
publisher = {Springer-Verlag, Berlin, Germany},
series = {Lecture Notes in Computer Science},
title = {{CARE@AI09 2009 / CARE@IAT10 2010: Proceedings of International Workshops on Collaborative Agents - Research and Development}},
url = {http://books.google.com.au/books?id=tl29zC6MaYAC},
volume = {6066},
year = {2011}
}
@incollection{Guttmann2011,
address = {Berlin, Heidelberg},
author = {Guttmann, Christian and Thomas, Ian and Wickramasinghe, Kumari and Georgeff, Michael and Gharib, Hamid and Thompson, Simon and Schmidt, Heinz W.},
booktitle = {Collaborative Agents - Research and Development (CARE)},
doi = {10.1007/978-3-642-22427-0},
editor = {Guttmann, Christian and Dignum, Frank and Georgeff, Michael},
isbn = {978-3-642-22426-3},
pages = {68--84},
publisher = {Springer-Verlag, Berlin, Germany},
series = {Lecture Notes in Computer Science},
title = {{Intelligent Collaborative Care Management (ICCM): Achieving and Managing Contractual Relationships and Service Delivery}},
url = {http://www.springerlink.com/index/10.1007/978-3-642-22427-0},
volume = {6066},
year = {2011}
}
@inproceedings{Guttmann2011a,
address = {Toronto, Canada},
author = {Guttmann, Christian and Wickramasinghe, Kumari and Georgeff, Michael and Thomas, Ian and Schmidt, Heinz},
booktitle = {Workshop in Service-Oriented Computing: Agents, Semantics and Engineering (SOCASE) workshop collocated with International Conference on Autonomous Agents and Multiagent Systems (AAMAS)},
title = {{A Framework to Manage Contractual Relationships in Customer Life Cycle Management Systems}},
year = {2011}
}
@inproceedings{Guttmann2011b,
address = {Taipei, Taiwan},
author = {Guttmann, Christian and Zaabi, Abdulla Al},
booktitle = {International Workshop on Collaborative Agents – Research and Development (CARE) collocated with International Conference on Autonomous Agents and Multiagent Systems (AAMAS)},
title = {{Bounded Rationality in Maintaining Agreements}},
year = {2011}
}
@incollection{DBLP:series/aise/WickramasingheGGTS11,
author = {Wickramasinghe, Kumari and Georgeff, Michael and Guttmann, Christian and Thomas, Ian and Schmidt, Heinz},
booktitle = {Behaviour Monitoring and Interpretation},
editor = {Gottfried, Bj\"{o}rn and Aghajan, Hamid K},
isbn = {978-1-60750-730-7},
pages = {105--127},
publisher = {IOS Press},
series = {Ambient Intelligence and Smart Environments},
title = {{Cost/Benefit Analysis of an Adherence Support Framework for Chronic Disease Management}},
volume = {9},
year = {2011}
}
@incollection{Wickramasinghe2011,
author = {Wickramasinghe, Leelani Kumari and Guttmann, Christian and Georgeff, Michael and Thomas, Ian and Schmidt, Heinz},
booktitle = {Coordination, Organizations, Institutions, and Norms in Agent Systems VI},
doi = {10.1007/978-3-642-21268-0\_12},
editor = {Vos, Marina and Fornara, Nicoletta and Pitt, JeremyV. and Vouros, George},
isbn = {978-3-642-21267-3},
pages = {210--229},
publisher = {Springer-Verlag, Berlin, Germany},
series = {Lecture Notes in Computer Science},
title = {{An Adherence Support Framework for Service Delivery in Customer Life Cycle Management}},
url = {http://dx.doi.org/10.1007/978-3-642-21268-0\_12},
volume = {6541},
year = {2011}
}
@inproceedings{Wickramasinghe2011a,
author = {Wickramasinghe, Nilmini and Guttmann, Christian and Schaffer, Jonathan},
booktitle = {Collaborative Agents - Research and Development (CARE)},
editor = {Guttmann, Christian and Dignum, Frank and Georgeff, Michael},
pages = {152--162},
publisher = {Springer-Verlag, Berlin, Germany},
title = {{Designing Intelligent Healthcare Operations}},
volume = {2066},
year = {2011}
}
@inproceedings{Boman2012,
abstract = {Opportunities for innovation in view of three complex problems faced by the UAE health care providers are described. The information dissemination problem faced could be approached by creating new channels for providing the population with public health information. These channels are precisely the ones typically used in so-called syndromic surveillance, including care-related data from communicable disease spread indicators, but also tweets and blog posts, for example. Syndromic surveillance could likewise assist the health authorities in addressing the knowledge elicitation problem: how to get more information on the life style, self care, and prevention among individual citizens. To some extent the prediction problem - how to predict the spread of infectious disease in the future and how to mathematically model social behaviour in the case of various health-threatening scenarios - would also be addressed by syndromic surveillance. Fully employed, the solutions proposed would provide new ICT services enabling preparedness for many forms of communicable disease outbreaks, as well as for natural disasters.},
author = {Boman, Magnus and Hosani, Farida Al and Cakici, Baki and Guttmann, Christian and Mannaei, Asma Al},
booktitle = {International Conference on Innovations in Information Technology (IIT)},
doi = {10.1109/INNOVATIONS.2012.6207758},
isbn = {978-1-4673-1101-4},
month = mar,
pages = {31--35},
publisher = {IEEE Computer Society},
title = {{Syndromic surveillance in the United Arab Emirates}},
url = {http://ieeexplore.ieee.org/xpl/articleDetails.jsp?reload=true\&arnumber=6207758},
year = {2012}
}
@inproceedings{Guttmann2012,
abstract = {On our agent roadmap, we have not advanced as far as we ought to. Academic and industrial agent projects still lack consistent and unified design and engineering patterns, and advantages of agent engineering over other engineering approaches are not entirely clear. Hence, it is difficult to evaluate the benefit and potential of agents as an approach and methodology for ambitious projects, and hence it is difficult to make a well informed choice of using agents. I will support this statement by revisiting how far we have come on existing agent roadmaps, and also by reporting on my recent experience on defining and leading R\&D projects that extend and use agent technologies in the area of health and medicine. A few ideas are offered to extend the agent roadmaps. Our community may benefit from engaging more in the technology transfer process (showing the value of agent engineering), and engaging more with other research communities and stakeholders, where the key is to identify and define challenges together, rather than in isolated labs and research groups.},
address = {Dagstuhl, Germany},
author = {Guttmann, Christian},
booktitle = {Engineering Multi-Agent Systems (Dagstuhl Seminar 12342).},
editor = {Dix, Juergen and Hindriks, Koen V. and Logan, Brian and Wobcke, Wayne},
file = {:X$\backslash$:/ChristianArchive/MyPapers/2012Dagstuhl\_dagrep\_v002\_i008\_p74\_s12342.pdf:pdf},
issn = {2192-5283},
pages = {83},
title = {{Perspectives and Roadmap for Engineering Multiagent Systems}},
volume = {12342},
year = {2012}
}
@inproceedings{Hajat2012,
author = {Hajat, Cother and Bouziane, Sid and Guttmann, Christian and Shather, Zainab},
booktitle = {World Congress of Cardiology Scientific Sessions},
doi = {10.1161/CIR.0b013e31824fcd6b},
file = {:X$\backslash$:/ChristianArchive/MyPapers/CotherHajat\_Circulation-2012-Abstracts From the World Congress of Cardiology Scientific Sessions-e659-740.pdf:pdf},
issn = {1524-4539},
number = {19},
pages = {67},
publisher = {American Heart Association},
title = {{Regional differences in Cardiovascular Risk in Abu Dhabi: the Weqaya programme}},
volume = {125},
year = {2012}
}
@inproceedings{Hirsch2012,
author = {Hirsch, Benjamin and Al-rubaie, Ahmad and Wang, Di and Guttmann, Christian and Ng, Jason W P},
booktitle = {2012 IEEE/WIC/ACM International Conference on Intelligent Agent Technology (IAT'12)},
doi = {10.1109/WI-IAT.2012.156},
file = {:C$\backslash$:/Users/Christian/AppData/Local/Mendeley Ltd./Mendeley Desktop/Downloaded/Hirsch et al. - 2012 - Enabling the Next Generation Learning Environment.pdf:pdf},
isbn = {9780769548807},
keywords = {-intelligent campus,intelligent campus,learning platform,smart education},
pages = {352--356},
publisher = {IEEE Computer Society},
title = {{Enabling the Next Generation Learning Environment}},
year = {2012}
}
@book{timm2012multiagent,
address = {Trier, Germany},
author = {Timm, Ingo and Guttmann, Christian},
isbn = {9783642336898},
month = oct,
publisher = {Springer-Verlag, Berlin, Germany},
series = {Lecture Notes in Computer Science},
title = {{MATES 2012: Proceedings of the 10th German Conference on Multiagent System Technologies}},
url = {http://books.google.com.au/books?id=6bWvMQEACAAJ},
volume = {7598},
year = {2012}
}
@inproceedings{Wickramasinghe2012,
address = {Berlin, Germany},
author = {Wickramasinghe, Kumari and Georgeff, Michael and Thomas, Ian and Schmidt, Heinz and Guttmann, Christian},
booktitle = {Agent-Based Technologies and Applications for Enterprise Interoperability},
doi = {10.1007/978-3-642-28563-9},
editor = {Fischer, Klaus and M\"{u}ller, J\"{o}rg P. and Levy, Renato},
isbn = {978-3-642-28562-2},
pages = {151--169},
publisher = {Springer-Verlag, Heidelberg, Germany},
series = {Lecture Notes in Business Information Processing},
title = {{Goal-directed approach for process specification and service selection in customer life cycle management}},
url = {http://www.springerlink.com/index/10.1007/978-3-642-28563-9},
volume = {98},
year = {2012}
}