Yuval Marom's Homepage

I'VE MOVED!

Since March 2007 I'm working as a Data Analyst at GAPbuster Worldwide (in Melbourne). Contact me on Yuval.Marom@gapbuster.com

Or contact Ingrid Zukerman about our joint work on help-desk response automation.

Check out an article written about our work in the ABC's "The Lab" on 12 December 2006.

Here are our current publications:

Generating Help-desk Responses

• Yuval Marom, Ingrid Zukerman and Nathalie Japkowicz, A Meta-learning Approach for Selecting Between Response Automation Strategies in a Help-desk Domain. To appear in Proceedings of AAAI 2007, Vancouver, Canada, July 2007.
• Yuval Marom and Ingrid Zukerman, A predictive approach to help-desk response generation. In Proceedings of the 20th International Joint Conference on Artificial Intelligence (IJCAI'07), Hyderabad, India, January 2007.
• Yuval Marom and Ingrid Zukerman, Evaluation of a Large-scale Email Response System. In Proceedings of the IJCAI'07 Workshop on Knowledge are Reasoning in Practical Dialogue Systems, Hyderabad, India, January 2007.
• Ingrid Zukerman and Yuval Marom, A Comparative Study of Information-gathering Approaches for Answering Help-desk Email Inquiries. In Proceedings of the 19th Australian Joint Conference on Artificial Intelligence (AI'06), Hobart, Australia, December 2006.
• Yuval Marom and Ingrid Zukerman, Towards a Framework for Collating Help-desk Responses from Multiple Documents. In KRAQ'05: IJCAI Workshop on Knowledge And Reasoning For Answering Questions, Edinburgh, Scotland, August 2005. [pdf, abstract].
• Yuval Marom and Ingrid Zukerman, Analysis and Synthesis of Help-desk Responses. In KES'05 -- Proceedings of the Ninth International Conference on Knowledge-Based Intelligent Information & Engineering Systems, Melbourne, Australia, September 2005.
• Yuval Marom and Ingrid Zukerman, Corpus-based Generation of Easy Help-desk Responses. Technical Report 2005/166, School of Computer Science and Software Engineering, Monash University, Melbourne 2005.

Probabilistic Dialogue Interpretation

• Ingrid Zukerman, Michael Niemann, Sarah George, and Yuval Marom. Probabilistic, Multi-staged Interpretation of Spoken Utterances. In Proceedings of the 19th Australian Joint Conference on Artificial Intelligence (AI'06), Hobart, Australia, December 2006.
• Sarah George, Ingrid Zukerman, Michael Niemann and Yuval Marom. Considering Multiple Options when Interpreting Spoken Utterances. In Proceedings of the IJCAI'07 Workshop on Knowledge are Reasoning in Practical Dialogue Systems, Hyderabad, India, January 2007.

Sentence Classification

• Anthony Khoo, Yuval Marom, and David Albrecht, Experiments with Sentence Classification. In Proceedings of the Australasian Language Technology Workshop (ALTW'06), Sydney, Australia, December 2006.

Newsgroup Clustering

• Ingrid Zukerman and Yuval Marom, Filtering Speaker-Specific Words from Electronic Discussions. In COLING'04 -- Proceedings of the Twentieth International Conference on Computational Linguistics, Geneva, Switzerland, August 2004.
• Yuval Marom and Ingrid Zukerman, Improving Newsgroup Clustering by Filtering Author-Specific Words. In PRICAI'04 -- Proceedings of the 8th Pacific Rim International Conference on Artificial Intelligence, Auckland, New Zealand, August 2004.
• We also presented a poster at the PRICAI conference - it's available in:
  • reduced A4 pdf format (48K)
  • original A0 powerpoint format (224K)

Previous work

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